CUSTOMER SERVICE: How to Search For A Product | How to Order Online | Shipping & Returns | Terms of trade | Packaging | Satisfaction Guarantee | Registration Information | Login help | Security help | Order Status | Member Benefits | Contacting BatesBikes | Feedback

Bates Bikes offers many member benefits. All you have to do to become a member is register with us online and you will be eligible to receive our special offers, offered to our members, part of our simple way of expressing that we value you as a customers. Register Now.

This section provides some of the main features and benefits of our service;

100% Customer Satisfaction - We offer a 100% Satisfaction Guarantee!
Customers are offered a 100% satisfaction guarantee on all products and services.

Special Offers – receive special offers for being a member such as occasion discounts, vouchers, additional extras and the likes.

3 Day Delivery - You can trust that our fast and convenient service will meet your needs.

Wide Product Selection – We understand that is important to offer a variety of products related to cycling, both for the professional and the recreational cyclist, and stock the latest products on all major brands. We have made it our purpose to offer you a wide range of products to search from to suit your specific needs. Our product range at Bates Bikes is growing daily. Our commitment to helping you make the most out of cycling means that we will continue to grow and improve our services as a leader in cycling advice, support and supplies - see our range.

Gift Certificates - We offer paper and electronic gift certificates starting as low as $100, which are effective office incentives.

Multi-Channel Access – You are able to Place Orders via Telephone, Online and Fax.
Telephone – Customers can reach our Company by calling +61 (02) 9585 1230
Online – Visit our website and begin shopping, www.batesbikes.com
Fax – Orders can be faxed in at +61 (02) 9585 1230 – Our website actually lets you print out the item you want, making it easy to fax.

Multiple Payment Methods – Bates Bikes offers multiple payment methods, some of which include – Credit Cards, Cheque, and Money Orders etc.

Advanced Easy To Use Online System - Our highly operational website makes it easy for you to easily search for and to purchase what you are looking for – it’s easy, convenient and fun!

Cost Reductions - You are able to receive special customer discounts on items when you register.

Password Protected Account Login - Your member account is password protected at all times for maximum security – only those who have access to your Login Details can purchase using your account.

Please Contact Bates Bikes anytime for help or additional information.

 

 

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